There is no mention of requiring customers to contact you in all instances if they do not want to be charged forever.
Hence, they deliberately obfuscate the process by providing incorrect information. Clause 9(d) of your Terms of Conditions: “By CHOOSING a recurring payment plan, you acknowledge that such Services have an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation.” Secondly, point out that their Terms and Conditions fail to disclose that you need to contact Net Nanny directly to cancel an account. There simply isn't any choice – ever – given to you. IF THEY CHARGE YOU –––– Ask for evidence that you were given a choice to opt-out of auto-renewal when signing up to The Service. Sorry – if I wanted 'no hassles billing', I would imagine that not taking unauthorised funds from my account would be a good starting point – that's 'No Hassle Billing', not being charged under false pretences. Only way you can change it is by contacting Net Nanny via email Here's the punchline – when contacted they claimed that they have altered my 'No Hassles Billing' setting. First things first, Net Nanny lets you block inconvenient material such as adult sites, violence or drug related websites.
Net nanny iphone chrome how to#
No accurate messaging about how to change your auto-renewal on the website 6. No ability to change the auto-renewal yourself in your account settings (despite the T&Cs incorrectly indicating this was possible) 5. Net Nanny for iOS is a revolutionary solution to allow safe web browsing and provides parents with the protection your family deserves. No warning message that they are about to charged you again (so you can opt-out) 4. No mention that you are on auto-renewal 3. And, this is where it is immoral – ironically for a company that prides itself on being the upholder of morals – 1.
Net nanny iphone chrome windows 10#
Any reasonable customer would think they are only signing up once for 12-months, until they receive an email after they have charged you exactly 366 days later, 'thanking you for choosing Net Nanny'. We tested Net Nannys web-blocking capabilities primarily on a Windows 10 desktop using Chrome, Edge, and Tor. They don't provide an option when signing up to opt into auto-renewal – or even an option where you have to opt-out of auto-renewal. Apple You can use Restrictions to block or limit specific apps and features on your iPhone, iPad, or iPod touch, including access to explicit content in the. In other words they consciously choose not to provide you with options to not be charged for a service you likely won't want to continue, (ie. Unfortunately Net Nanny are part of the growing trend of companies that deliberately (and immorally), sign you up for auto-renewal. Beware: You will be charged forever – here's how to get your money back
0 kommentar(er)
